Overall Experience Reviews For Sport Clips Haircuts of Aurora - Orchard Road

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5 rating

02/15/19
James A. Overall Experience

First time at this location, excellent haircut and #1 service!

5 rating

02/07/19
Tom S. Overall Experience

Love the service!!

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thank you for your review, Tom. We are glad you had a 5 star experience. Hope to see you back soon!

5 rating

02/06/19
Thomas S. Overall Experience

My stylist was super friendly and I was very comfortable chatting with her while getting my hair cut. She did an awesome job with the cut. I enjoyed the whole SportsClips experience. I recommend the location to anyone who I talk with.

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thank you for your review, Thomas! We are glad to hear you had an awesome experience with us! And we especially appreciate you recommending us to your friends. We look forward to welcoming you back soon!

Rated 4.6 out of 5.0 based on 9 Client reviews

James A. | February 15, 2019
Google

Google
Overall Experience

"First time at this location, excellent haircut and #1 service!"

First time at this location, excellent haircut and #1 service!

Tom S. | February 7, 2019
Google

Google
Overall Experience

"Love the service!!"

Love the service!!

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thank you for your review, Tom. We are glad you had a 5 star experience. Hope to see you back soon!

Thomas S. | February 6, 2019
Google

Google
Overall Experience

"My stylist was super friendly and I was very comfortable chatting with her while getting my hair cut"

Jackie T. | January 28, 2019
Google

Google
Overall Experience

"My son has come here twice for haircuts and we’ve never been disappointed! Great haircuts, friendly "

My son has come here twice for haircuts and we’ve never been disappointed! Great haircuts, friendly and personable staff, and knowledgeable on all the different products! We’ll definitely be coming back for his haircuts!!

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Wow! Thanks for the review, Jackie! I agree, our stylists really know their products. We look forward to having your son back here soon!

Brittany E. | January 5, 2019
Google

Google
Overall Experience

"All I can say is I’ve been sleeping on Sports Clips!! These lady’s offer the best hospitality, servi"

All I can say is I’ve been sleeping on Sports Clips!! These lady’s offer the best hospitality, service was great from start to finish, so professional and are super personable. Definitely will be back for any services I need! Thanks ladies!!

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thank you for sharing your feedback. We are glad you had a great experience! We hope to see you back soon!

Barrett M. | January 4, 2019
Google

Google
Overall Experience

"I have visited twice since the opening and both experiences were great. Warm, friendly environment. "

I have visited twice since the opening and both experiences were great. Warm, friendly environment. Giana has given me 2 fantastic haircuts and look forward to my next one. Can't say enough positive things about her. Warm, friendly, and highly skilled.

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thanks for the shout out, Barrett. We agree that Giana is friendly and skilled.... we are lucky to have her! We look forward to welcoming you back soon!

Stephanie S. | January 4, 2019
Google

Google
Overall Experience

"We took our son here as a walk in with a request for Giana shortly after their opening. We walked in"

We took our son here as a walk in with a request for Giana shortly after their opening. We walked in and were greeted immediately with a friendly smile and warm welcome. We barely had our jackets off before Giana was ready for our son. He went back and was so content (he’s 4) and got his dream haircut and all the perks of being a MVP and he was in absolute awe of everything. The extra steps taken for our little guy to have an awesome experience was much appreciated. He’s still talking about it today! We’ll definitely be back with him and our other boys. Keep it up.. friendly and spotless establishment! Well done 👍🏼

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Thank you for your review, Stephanie. We are happy to hear you and your little guy had such an awesome experience. We hope to see you guys back soon!

Brad J. | December 24, 2018
Google

Google
Overall Experience

"I checked in online and when I walked in was greeted by my stylist Briana immediately and was taken "

I checked in online and when I walked in was greeted by my stylist Briana immediately and was taken back to get started. The place was very clean and organized. Briana was very nice and professional. She explained everything throughly during the entire process. This was my first time at this location and I would definitely recommend this to all my friends. What a pleasurable experience. Thank you Briana and Happy Holidays! :)

Todd C. | November 23, 2018
Google

Google
Overall Experience

"I went to the Aurora, IL Orchard location on 11/23. I checked in online and again at the store. Th"

I went to the Aurora, IL Orchard location on 11/23. I checked in online and again at the store. The status board showed me On Deck. Staff then bumped me to a 22 minute wait. Then when I was at a 5 min wait. Staff bumped me to 15 minute wait. I told staff how unhappy that I was with what they did and then left without a haircut. Having been a frequent customer for a long time, staff’s conduct was inexcusable. At this point, I will not be returning to Sports Clips and tell all my friends to go elsewhere from now on.

Reply from Sport Clips Haircuts of Aurora - Orchard Road:
Todd, Thank you for providing feedback. I apologize you did not have an MVP experience when visiting our location. We want every client to have a great experience to share with family and friends. This is a new store, and your feedback helped identify an issue with our online check-in process that we are now fixing. After our conversation this evening, we appreciate you giving us a chance to keep your business. Best, Beth McMahon IL189 Team Leader

Overall Experience Reviews For Sport Clips Haircuts of Aurora - Orchard Road

James A. | February 15, 2019 Google Google Overall Experience

Tom S. | February 7, 2019 Google Google Overall Experience

Thomas S. | February 6, 2019 Google Google Overall Experience

Jackie T. | January 28, 2019 Google Google Overall Experience

Brittany E. | January 5, 2019 Google Google Overall Experience

Barrett M. | January 4, 2019 Google Google Overall Experience

Stephanie S. | January 4, 2019 Google Google Overall Experience

Brad J. | December 24, 2018 Google Google Overall Experience

Todd C. | November 23, 2018 Google Google Overall Experience

James A. | February 15, 2019
Google

Google
Overall Experience

Tom S. | February 7, 2019
Google

Google
Overall Experience

Thomas S. | February 6, 2019
Google

Google
Overall Experience

Jackie T. | January 28, 2019
Google

Google
Overall Experience

Brittany E. | January 5, 2019
Google

Google
Overall Experience

Barrett M. | January 4, 2019
Google

Google
Overall Experience

Stephanie S. | January 4, 2019
Google

Google
Overall Experience

Brad J. | December 24, 2018
Google

Google
Overall Experience

Todd C. | November 23, 2018
Google

Google
Overall Experience